PAI Purnell Associates International
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An Integrated Solutions Practitioner Group with over 25 years experience in several diverse industries.

Case Studies

National Call Service Center

Situation Client was seeking an enterprise wide integrated solution to synchronize the arrival of installers and required equipment / parts to job¬sites, monitor and respond to client concerns during installation and reduce inventory levels. Regional management centers competed for installers and inventory, resulting in fragmented visibility and management of corporate assets, multiple ordering of inventory […]

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United Kingdom Distributor

Situation 14% of all first time Product Service deliveries failed Value added services are not communicated to Finance and therefore are not charged to the customer High customer dissatisfaction Client tries to be all things to all customer, no standard service offerings Product / Service Deliveries: 32,382 at £29.86 per move Solution Implemented a reverse […]

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Global Asset Management

Client is one of the largest publicly traded global asset management firms in the world with approximately $717 billion in assets under management. Client provides diversified, global investment management services that include growth and value equities, blend strategies and fixed income services to institutional, high net worth and retail clients worldwide. Project Background The cycle-time […]

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US Global Manufacturer

Upon PAI’s recommendation, a global initiative was implemented that involved countries in Europe and the US. Situation An alarming downward trend was occurring in the core business of PAI’s international client, the largest heavy equipment manufacturer in its industry. Intense foreign competition and the recent acquisition of a key supplier were resulting in lower capital […]

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US Healthcare Provider

Mitigated price increases in key spend categories by establishing industry benchmarks in North America, resulting in significant savings and change in strategy Situation Managed and approachable spend was $2 billion A comprehensive category spend analysis had not been performed in three years A third party industry aggregator was used to leverage spend and negotiate contracts […]

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Global Telecommunication Company

Approximately $80M of hard savings, validated by the client’s finance department, within two years of the program’s kick-off. Client: US Healthcare Provider Category: Indirect / Direct Spend Sector: Healthcare Situation Managed and approachable spend was $2 billion • A comprehensive category spend analysis had not been performed in three years • A third party industry […]

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